been

Privacy Policy

Last updated: 1 June 2026.

This Privacy Policy explains how been ("App") collects, stores, uses and discloses Personal Data from our users ("you"). We reserve the right to and may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email.

been is a general-audience app. It is not directed to children under 13, and we do not knowingly collect personal data from them.

Personal data and information we collect from you

When you login in the App, we may collect Personal Data about you such as:

• Name
• Email address or alias
• Profile picture
• Your visited countries

We may also automatically collect the following information:

• Device Information: We collect information about the mobile device you use to access the App, including the hardware model, information about operating system and its version, unique device identifiers and mobile network information.
• Location Information: We collect your anonymized IP address, time zone, and information about your mobile service provider, which allows us to infer your general location.
• Information Collected by Tracking Technologies: We use various technologies to collect information about your use of the App, such as frequency of use, which areas and features of our App you visit and your use patterns generally, engagement tracking with particular features, etc.

We use third-party tools like Google Firebase that provide us some of your attribution data that we further utilize to customize and personalize the App for you. We may also use such data for statistical purposes and analytics. To the extent information covered by this Section is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection laws, it is referred to in this Privacy Policy as "Personal Data".

Your Consent

By creating a profile in the App, you explicitly consent that:

1. We may store and process your personal data you provide through the usage of the app and through the account creation process solely for the purpose of providing services to you, and to improve our service/features.
2. Personal data you provide to us through the account creation process includes personal data you enter into the app, such as your account data (e.g. your name and email address), and your app data (e.g. visited countries).
3. We will not transmit any of your personal data to third parties unless otherwise is provided by this privacy policy.

Your Rights

You are able to modify, correct, erase, and update your Personal Data by writing us at hello[at]rebr[dot]no.

You have a right to access your Personal Data you insert into the App and ask us about what kind of Personal Data we have about you. You can do this by by writing us at hello[at]rebr[dot]no.

EU Residents

Individuals residing in the countries of the European Union have certain statutory rights in relation to their personal data introduced by the General Data Protection Regulation (the "GDPR"). Subject to any exemptions provided by law, you may have the right to request access to Personal data (including in a structured and portable form), as well as to seek to update, delete or correct Personal data. You can excercise your rights as a EU resident by writing us at hello[at]rebr[dot]no.

Sharing your personal data and information

We will not share your Personal Data with any third parties except as specified in this section.

The App uses the following third-party service providers for a better user experience. These services may collect information used to identify you.

• Google Firebase — sign-in, data sync, analytics and crash reporting (iOS, Android, web)
• Apple — Sign in with Apple and App Store purchases (iOS)
• Google Play services — sign-in and purchases (Android)
• RevenueCat — manages your Premium purchase status
• AppLovin and its partner ad networks (such as Google and Meta) — to show and measure ads
• Sentry — error and crash diagnostics to help us fix bugs

Advertising

Unless you have Premium, been shows ads. Ads are delivered through AppLovin and its partner networks (such as Google and Meta), which may use your device's advertising identifier to show and measure ads. On iOS you can decline tracking when the app asks; on Android you can reset or delete your advertising ID in your device settings. With Premium, ads are turned off entirely.

Retention of your personal data

We will retain your Personal Data as long as your account is active or needed to provide you services, and only for as long as it serves purposes of processing identified in this Privacy Policy. At any time, you can remove your Personal Data as specified in this Privacy Policy.

Security

We take all reasonable and appropriate measures to protect all collected Personal Data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand that no security system is perfect and, as such, we cannot guarantee the absolute security of the App, or that your information won't be intercepted while being transmitted to us. If we learn of a security systems breach, we may either post a notice, or attempt to notify you by email and will take reasonable steps to remedy the breach as specified in this Privacy Policy.

In-app purchases

been offers an optional Premium upgrade (a one-time in-app purchase). Payments are processed by Apple on iOS and by Google Play on Android — we never see or store your card or banking details. We use RevenueCat to manage your purchase status across your devices.

Data protection officer

To contact our data protection officer please write us at hello[at]rebr[dot]no.